Who we are

We are PIQ, LLC with a mailing address of P.O. BOX 30866 SEATTLE, WA 98113 and operate the website located at Qknow.com.

We are committed to keeping personal information collected of individuals that visit our website and make use of our online facilities and services accurate, confidential, secure and private. Our privacy policy has been designed and created to ensure those affiliated with PIQ, LLC of our commitment to meet privacy standards.

This Privacy Policy shall apply and govern any and all data collection on, and usage by you. By visiting Qknow.com you are herein consenting to the following data procedures expressed within this policy.

What information we collect and why

This website collects various types of information, such as:

  • Voluntarily provided information which may include your name, address, email address, billing and/or credit card information, etc., which may be used when you apply, sign up, purchase products and/or services, and to deliver the services you have requested.
  • Information automatically collected when visiting our website may include cookies, third party tracking technologies, and server logs.

This site shall only collect personal information that you knowingly and willingly provide by way of forms and use. It is the intent of this site to use personal information only for the purpose for which it was requested and any additional uses specifically provided on this site.

We may collect anonymous demographic information, such as age, gender, household income, political affiliation, race and religion at a later time. We may also gather information about the type of browser you are using, IP address or type of operating system to assist us in providing and maintaining superior quality service.

The website may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content.

How we use your data

We may collect and may make use of personal information to assist in the operation of our business, website, and to ensure the delivery of the services you request. We may use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from Qknow. We may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

We do not sell, rent, or lease any of our customer lists and/or names to any third parties.

Who we share your data with

We may find it beneficial to share specific data with our trusted partners in an effort to conduct our business, grow our business, do statistical analysis, provide you with email and/or postal mail, deliver services, deliver support and/or arrange for deliveries to be made. Those third parties shall be prohibited from making use of your personal information, other than to deliver services which you requested, and as such they are thus required, in accordance with this agreement, to maintain confidentiality with regards to your information. 

We may follow websites and/or pages that our users may frequent in an effort to understand what types of services and/or products may be the most popular to customers or the general public.

We may only disclose your personal information without prior notice to you, if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:

  • Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon PIQ, LLC and/or our website;
  • Maintain, safeguard and/or preserve all the rights and/or property of PIQ, LLC; and
  • Perform under demanding conditions in an effort to safeguard the personal safety of users of Qknow and/or the general public.

How long we retain your data

From time to time we may delete certain data or information that is no longer necessary or we are required to retain for any certain period, however, your data may be retained indefinitely.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All registered users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Additional information

Changes to our Privacy Policy

Through the use of this website, you are hereby accepting the terms and conditions stipulated within this Privacy Policy. If you are not in agreement with our terms and conditions, then you should refrain from further use of this site. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

Children under the age of 13

We do not knowingly collect personal identifiable information from children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

How to contact us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: hello@qknow.com
Telephone Number: (313) 799-3616
Mailing Address:
      PIQ, LLC
      PO BOX 30866
      SEATTLE, WASHINGTON 98113

How we protect your data

We use industry standard SSL technology to secure communication between you and our website. You should always access our website with HTTPS. We keep our software up to date based on the recommendation of professional third-party services providers that often specialize in the service they provide us.

Unsubscribe or Opt-out

All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to hello@Qknow.com. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.

What data breach procedures we have in place

We protect your data with industry standards and through our trusted partners and service providers. In the event of a data breach, after detection we will notify you about what happened in accordance with local, state, and federal laws.

What third parties we receive data from

Google

Microsoft

WP Engine

Privacy Policy Effective Date: 9/15/19